Frequently Asked Questions
Support Center
Frequently Asked Questions (FAQ)
Everything you need to know about our ROVA Model (Rent, Operate, Vend, Assure) and how we deliver Power-as-a-Service.
General Strategy & ROVA Model
ROVA stands for Rent, Operate, Vend, and Assure. It is AET Power Solutions’ proprietary framework designed to eliminate the complexity of power management for our clients. Instead of just selling you a generator, we provide a holistic service: we can Rent you the equipment, Operate it 24/7, Vend the energy to end-users, and Assure reliability through proactive maintenance.
We follow a strategic Resilience Framework: Protect, Adapt, and Invest. We Protect your operations from volatility using backup systems, we Adapt to your specific load requirements with scalable solutions, and we Invest in high-quality assets to ensure long-term value and uptime.
Power Rental Services
Yes. Our Industrial Power Boost service is specifically designed for peak shaving and load management. If your facility’s demand exceeds grid capacity during specific hours, our synchronized generators kick in automatically to supplement the power, preventing trips and reducing expensive demand charges.
Speed is a core component of our value proposition. We maintain a fleet of rapid-deployment units ready for immediate dispatch. For contracted clients, we guarantee specific response times to restore operations immediately after outages or grid failures.
Absolutely. Our Generator Rental fleet includes rugged, sound-attenuated, high-capacity generators perfect for harsh construction environments. We offer flexible rental terms ranging from temporary daily use to semi-permanent installations for long-term projects.
Operations & Vending
Power-as-a-Service (PaaS) is a business model where AET Power handles the capital investment in generation infrastructure (generators, solar, panels). You do not buy the equipment; instead, you pay a predictable rate for the energy you consume or the uptime provided. This shifts your costs from CapEx to OpEx and eliminates maintenance headaches.
We manage the entire commercial cycle for residential estates and commercial mini-grids. This includes installing smart meters, managing tariff collection from residents/tenants, and handling vending platforms. We ensure transparent billing and revenue assurance, so the estate management doesn’t have to chase payments.
Yes. Our 24/7 Facility Management service deploys on-site technical teams to your location. They monitor the power infrastructure around the clock, handle fueling, perform routine maintenance, and instantly troubleshoot any issues to ensure continuous power availability.
Service Assurance
Our Asset Management service covers the entire lifecycle of your power assets. We track performance history, schedule predictive maintenance, and optimize load distribution to extend the life of your generators and infrastructure. This approach minimizes unexpected failures and maximizes your return on investment.
Yes. We provide maintenance and technical support for connections to the national grid. This ensures that when grid power is available, your infrastructure can receive it safely and efficiently. We also handle transformers, high-voltage cabling, and switchgear maintenance.
Through our Performance Monitoring service, we use advanced telemetry and IoT sensors to continuously track voltage, frequency, and load balance. This data allows us to identify inefficiencies or potential faults before they cause downtime, ensuring a truly reliable power supply.
