PRIVACY POLICY
Privacy Policy
At AET POWER SOLUTIONS, we Protect your privacy, Adapt to global data standards, and Invest in secure systems to keep your information safe.
Last Updated: December 2025
1. Introduction
AET POWER SOLUTIONS LTD (“AET POWER”) is committed to maintaining the trust and confidence of our clients and partners. This Privacy Policy outlines how we collect, handle, and protect personal and operational data when you utilize our Power-as-a-Service offerings.
In alignment with our Resilience Framework, we ensure that data management is a core part of our mission to deliver reliable power. We do not just power your industries; we safeguard the information that makes your operations run smoothly.
Data Protection & Transparency
2. Data We Collect
We collect information required to facilitate our integrated power services, categorized as follows:
Identity & Contact
Name, business registration details, physical address (for equipment deployment), email, and phone numbers for emergency support.
Operational Telemetry
Energy consumption patterns, peak load data, voltage fluctuations, and asset performance metrics collected via Performance Monitoring systems.
Financial Information
Billing history, vending transaction records, tariff categories, and payment confirmation for vending services.
Technical Site Data
Site coordinates for emergency deployments, facility layout for grid infrastructure support, and safety compliance logs.
3. ROVA-Specific Data Processing
Our processing activities are directly linked to the four pillars of the ROVA model:
R
RENT: Deployment Logistics
We process location and technical requirement data to ensure the rapid deployment of Emergency Power Systems and high-capacity generators to your specific construction site or event.
O
OPERATE: Load Analysis
Under Power-as-a-Service (PaaS), we monitor real-time consumption data to provide Industrial Power Boost solutions and manage peak shaving efficiently.
V
VEND: Commercial Transparency
For residential estates and mini-grids, we process user-level vending data to manage energy sales, ensure revenue assurance, and provide transparent billing to end-users.
A
ASSURE: Asset Performance
Data from Asset Management tracking and Grid Infrastructure Support is used for predictive maintenance, ensuring your power stays uninterrupted.
4. How We Use Your Data
Service Continuity: To predict outages and deploy teams for 24/7 Facility Management.
Optimization: To analyze load management data to reduce your energy costs via peak shaving.
Safety: To ensure all on-site personnel and assets are operating within safe electrical parameters.
Support: To respond to technical queries and maintenance requests through our Performance Monitoring alerts.
5. Data Security & Storage
AET POWER SOLUTIONS utilizes enterprise-grade encryption for all telemetry and financial data. Our servers are hosted in secure environments with 24/7 monitoring, mirroring the same level of reliability we provide for your physical power.
“We Invest in systems that keep your data running as reliably as your power.”
6. Your Rights
You have the right to request access to the energy consumption data we hold for your facility. Furthermore, you may:
Correction
Update contact or billing information to ensure service continuity.
Access
Obtain reports on your power quality and efficiency metrics.
Deletion
Request removal of data once contractual obligations are fulfilled.
